Happy Employees = Happy Clients: Last month’s tip provided you with a short set of questions to see how you compare to companies that excel at client service. How did […]
Existing clients are usually a businessperson’s bread and butter when it comes to generating revenue. A satisfied client will come back time and again and is usually willing to refer […]
Embrace the Positive Side of Change: Change is inevitable and necessary since our very survival depends upon it. Nonetheless, a considerable amount of workplace time and effort is spent managing […]
Resilience can help you survive and recover from even the toughest of setbacks. The good news is that it can be taught. The first step is to develop optimism, the […]